Shipping
Amtac Training cannot guarantee a delivery time. For a product still in production it will be several months before we can ship. For in stock items, we ship items out as soon as possible, but this will not always be the same day as your order. If we anticipate a lead time longer than 5 business days, it will be noted in the item description. We are small family operated business.
Refunds and Exchanges on Physical Products
Amtac Training will exchange or refund goods if they arrive to you defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at with details of the product and the defect. You can send the item you consider defective to:
PMB 404
217 Cedar Street
Sandpoint ID 83856
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product or refund based on your preference.
Subscription Cancelations and Refunds
You my cancel your subscription to our online training community for paying members at any time. Once you have cancelled your account, you will not be billed on the next billing cycle. There are no partial period refunds. Upon cancellation, you will continue to receive full access until your chosen period (month or year) expires. Your membership will not renew.
If you are dissatisfied with your subscription to the online training community you may request a full refund within 30 days of your first billing cycle. You may request your money back by contacting us. That email must contain information about the the date of the purchase, and the email and name associated with the account.
If you receive a refund of any purchase through this money-back guarantee, that shall immediately terminate any and all licenses granted you to use the material provided to you under these Terms of Use or any other agreement. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, slide shows, membership areas, social media groups limited to paying members, and other resources.
Any customer may redeem a money-back guarantee from Amtac Training only once regardless of how many products and/or services the customer purchases. In other words, after a customer has received a refund for any one product under this money-back guarantee, that customer shall not be entitled to a refund as to any other product or service purchased from Amtac Training.
Money Back Guarantee on Ebooks and Online Products
For the sale of ebooks, and all other online products besides our online training community for paying members, Amtac Training provides a money-back guarantee. That money-back guarantee is governed by the following terms, except to the extent that the terms of a specific product or service provide otherwise.
With respect to any online or downloadable product, you must request your money back within 7 days of the purchase. You may request your money back by contacting us. That email must contain information about the product you purchased, the date of the purchase, and the email and name associated with any such purchase. You are not required to submit any proof that you have completed any work or meet any other requirements.
Upon determining that you are entitled to a refund pursuant to this policy, the Amtac Training will promptly issue an instruction to its payment processor to issue the refund. Amtac Training does not control its payment processor and will not be able to expedite any refunds.
If you receive a refund of any purchase through this money-back guarantee, that shall immediately terminate any and all licenses granted you to use the material provided to you under these Terms of Use or any other agreement. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, slide shows, membership areas, social media groups limited to paying members, and other resources.
Any customer may redeem a money-back guarantee from Amtac Training only once regardless of how many products and/or services the customer purchases. In other words, after a customer has received a refund for any one product under this money-back guarantee, that customer shall not be entitled to a refund as to any other product or service purchased from Amtac Training.